Having written about money and families in the past he now turns his attentions to the office, and the inter-personal relationships within an office,For the first part of the book he identifies the three types of particularly nasty individual that you will encounter, the psychopath, the Machiavelli and the narcissists. He details how they will behave, and how to deal with them. The next part of the book looks at case studies of individuals and ties it in with how you can improve the way that you deal with these type of people.He conclude with measure that you can take to improve your own skills in dealing with the people and pressures of a modern business world.All of the books that I have read by Oliver James have been really interesting, cover all the aspects of the subject that he is writing about, and offer solutions for you. And this is no different.